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Help Desk >
Help Desk Software >
Web based help desk software
 
  
Web+Center is open source, web-based IT help desk software that runs onsite or in the cloud. With access to 100% of the source code, organizations can create the ideal customized solution for their unique business needs.  
–Supports all browser-based devices, including PCs, Macs, smart phones and tablets. 
–Community colleges, hospitals, small businesses and government organizations love Web+Center’s rich feature set and ease of use. 
–Free full version of the software for up to 2 techs that does not time out, or limited by number of customers or cases. 
  
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| Specification | 
  | 
 
| Language: | 
ASP | 
 
| Platform(s): | 
Windows | 
 
| Database(s): | 
Microsoft SQL, Access | 
 
| Price: | 
Freeware | 
 
 
  
Average visitor rating:
  Rated 5.0 (out of 5) 
Number of ratings: 2 votes
  
 
Features:
  
| Feature | 
Available | 
 
| Multiple staff logins: | 
Yes | 
 
| Categories: | 
Yes | 
 
| Canned (pre-written) responses: | 
Yes | 
 
| Upload Attachments: | 
Yes | 
 
| Customizable ticket fields: | 
Yes | 
 
| Email Notifications of tickets and replies: | 
Yes | 
 
| Ticket Search function: | 
Yes | 
 
| Knowledgebase (FAQ): | 
Yes | 
 
| Knowledgebase search: | 
Yes | 
 
| Email Piping: | 
Yes | 
 
| Customizable appearance: | 
Yes | 
 
| Source code included: | 
Yes, free | 
 
 
  
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