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Help Desk > Help Desk Software > Web based help desk software

Vision Helpdesk

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Vision Helpdesk offers unique multi-company Satellite Helpdesk option to add to its feature we also offer Service desk, ITIL/ITSM features.

Vision helpdesk has been in the market since 2007 with more than 8000 Customer base around the globe.


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Specification  
Language: PHP
Platform(s): Linux, Windows, FreeBSD, Mac
Database(s): MySQL, Microsoft SQL
Price: Commercial


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Number of ratings: 0 votes

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Features:

Feature Available
Multiple staff logins: Yes
Categories: Yes
Canned (pre-written) responses: Yes
Upload Attachments: Yes
Customizable ticket fields: Yes
Email Notifications of tickets and replies: Yes
Ticket Search function: Yes
Knowledgebase (FAQ): Yes
Knowledgebase search: Yes
Email Piping: Yes
Customizable appearance: Yes
Source code included: No


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