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TremenDesk

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TremenDesk Hosted Help Desk is an innovative and powerful support desk solution for your ecommerce or business website, which can power the biggest sites in the world. Priced affordably with a 30 Day Free Trial, TremenDesk's robust, AJAX-based interface offers an affordable solution for your business right out of the box!

So, why TremenDesk? With all the help desk solutions out there, TremenDesk stands ahead of the pack by offering Free 24/7 Support, Free 30-day Trial, Free 30-day Money Back Guarantee, Free Updates (which we handle for you!), Free Domain Name & Email support (use your name and email, let us route them!), Free Integrated Knowledge Base/ FAQ System, and Free, Instant Set-Up!

TremenDesk features include:
- Custom Support Queues (for Sales, Support, Billing, etc)
- Fast, High-Volume Performance
- Detailed Ticket and Queue Statistics
- Unlimited Tickets per Queue (and we mean unlimited!)
- Email Support for Every Queue (use Support@ for your Support queue or BillMe@ for your Billing queue, etc)
- Multiple User Levels (Tech, Admin, Customer, and more)
- Fully-Integrated FAQ / Knowledge Base System
- Upgrades On Us! (we update, you relax)
- Fully-Customizable (you design it how you want it, with the ability to brand with your logo, colors, and more)

Hosted and powered by Lunarpages Dedicated Servers, TremenDesk's AJAX-based interface provides an easy-to-use service for your website, with a 30 day free trial and instant set-up.

With TremenDesk you don't have to worry about installation, software licensing costs, or upgrade charges, which gives you more time to relax and worry about your business; we'll take care of your support desk.


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Specification  
Language: PHP
Platform(s): Linux, Windows, FreeBSD, Mac, Sun Solaris
Database(s): None
Price: Commercial


Average visitor rating: Rated 5.0 (out of 5) | 3 votes Rated 5.0 (out of 5)
Number of ratings: 3 votes

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Features:

Feature Available
Multiple staff logins: Yes
Categories: Yes
Canned (pre-written) responses: Yes
Upload Attachments: Yes
Customizable ticket fields: Yes
Email Notifications of tickets and replies: Yes
Ticket Search function: Yes
Knowledgebase (FAQ): Yes
Knowledgebase search: Yes
Email Piping: Yes
Customizable appearance: Yes
Source code included: No


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